Shipping and Return Policy

Shipping & Delivery

Handcrafted quality is worth the wait

Every Wordyisms frame is custom-built by expert framers using premium materials, ensuring your diploma receives the presentation it deserves. This artisan approach means your frame begins production only after you place your order.

Delivery Timeline

Please allow 2-3 weeks from order placement to delivery. This timeframe includes custom manufacturing, quality inspection, and secure packaging. While we can't offer overnight shipping for our handmade diploma frames, we work diligently to complete and ship your order as quickly as possible without compromising our quality standards.

Secure Shipping Methods

We ship primarily via FedEx with occasional USPS delivery, depending on your location. Each frame ships individually in protective packaging designed specifically for framed artwork, ensuring your diploma frame arrives in perfect condition.

Rush Orders Available

Need your frame sooner? Contact us at [email protected] to discuss expedited production options for an additional fee.

Tracking & Updates

You'll receive email confirmation when your frame ships, complete with tracking information so you can monitor its journey to your door.

Returns & Satisfaction Promise

We Stand Behind Every Frame

At Wordyisms, your satisfaction isn't just important - it's guaranteed. We're so confident in our craftsmanship that we offer an unbeatable return policy.

Problem with your order?

No need to worry! We stand behind every order and shipment. If we made a mistake or if your frame arrives damaged, simply report it within 7 days of delivery and we'll rush a replacement to you within one business week of confirmation at no cost to you.

Our 120-Day Promise

Love your frame or return it within 120 days of delivery for a full product refund. No hidden fees, no restocking charges, no fine print. If we didn't earn your complete satisfaction, we'll make it right.

Hassle-Free Returns Process

Getting a return authorization is simple - just email [email protected] with your order details and we'll send detailed return instructions. For a full refund, frames must be returned in new condition with original packaging. Please note that return shipping costs are your responsibility unless a mistake was made on our end or your frame was damaged in transit.

Non-returnable Items

Orders with custom modifications beyond our standard options or special orders created collaboratively outside our regular catalog are non-returnable. However, if we made an error on any order, we'll correct our mistake and cover all associated costs.

Order Changes & Cancellations

Need to make changes or cancel your order? Contact us within 48 hours of placing your order for a full refund. After this window, your frame enters production and our standard return policy applies.

Questions? We're Here to Help

Reach out to [email protected] anytime. Our goal is simple: ensure every Wordyisms customer becomes a customer for life.